Technical Support

Ask our support department about questions relating to:

  • Scanning of all types: large / small format, 16mm / 35mm / 180mm film and aperture cards.
  • CAD Conversion Products and Services

This is at no charge and no obligation. 
You do not have to purchase your product or service from us to receive our help!

Our product support list includes:

  1. AutoCAD, Bentley / Intergraph Microstation, E.S.R.I. Support limited to graphics / imaging and file translations. (CAD SW)
  2. AutoCAD Map, AutoCAD Mechanical Desktop, Autodesk Inventor. (CAD Add-On's)
  3. Consistent Software (Wise Image) GTX (RasterCAD), Softelec (VP-MAX and VP-Studio), Autodesk (Raster Design), Hitachi Tracer, Draftsman. (R/V SW)
  4. Ideal, Contex, ColorTrac, Graphtec, Vidar, Kodak, Fujitsu Bell & Howell, Photomatrix and Mekel scanners, HP Designjet Scanner 4200, Oce (Scanners), Xerox Engineering scanners and copiers.
  5. AutoManager Workflow, Myriad, IMR, Alchemy, Archive, FileNET, OTG, ACDSee, and our own EDMS software.
  6. Raster-to-Vector conversion issues
  7. Raster and R/V editing
  8. Scanning film, fiche, small and large format media/paper
  9. Indexing issues and standards

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